1098 Tele Helpline Model

CHILDLINE stands for a friendly 'didi' or a sympathetic 'bhaiya' who is always there for vulnerable children 24 hours of the day, 365 days of the year. Phone

A phone number that spells hope for millions of children across India, CHILDLINE is India's first 24-hour, free, emergency phone service for children in need of aid and assistance

Whether you are a concerned adult or a child, you can dial 1098, the toll-free number to access our services. We not only respond to the emergency needs of children but also link them to services for their long-term care and rehabilitation. We have, to date, reached out to over three million children across the nation through such calls.

CONSUMER CASE HOW REGISTER

HARYANA DLSA LEGAL AID

PANIPAT DLSA AID

CHILDLINE is a platform bringing together the Ministry for Women & Child Development, Government of India, working in partnership with State Governments, NGOs, International Organizations, the Corporate Sector, Concerned Individuals and Children.

Childline works for the protection of the rights of all children in general. But its special focus is on all children in need of care and protection, especially the more vulnerable sections, which include:

Street children and youth living alone on the streets
Child labourers working in the unorganised and organized sectors
Domestic help, especially girl domestics
Children affected by physical/sexual/emotional abuse in family, schools or institutions.
Children who need emotional support and guidance
Children of commercial sex workers
Child victims of the flesh trade
Victims of child trafficking
Children abandoned by parents or guardians
Missing children
Runaway children
Children who are victims of substance abuse
Differently-abled children
Children in conflict with the law
Children in institutions
Mentally challenged children
HIV/ AIDS infected children
Children affected by conflict and disaster
Child political refugees
Children whose families are in crises

The Vision that Moulded CHILD-LINE

A child - friendly nation that guarantees the rights and protection of all children.

CHILDLINE in action

The activities of CHILDLINE include

The CHILDLINE team receives & responds to the calls
Crisis Intervention
Direct assistance: medical, shelter, protection from abuse, repatriation, death, missing children, intensive counselling
On phone: Emotional support and guidance, information and referral to services for the caller, information about CHILDLINE, silent calls
Long-term rehabilitation
After the emergency needs of the child have been addressed, CHILDLINE explores options with the child to study, learn a trade, go back home etc. Based on the decision of the child, CHILDLINE links the child to an appropriate organisation in the city.

CHILDLINE Today

The CHILDLINE is in response to the Child Rights Convention. CHILDLINE is seen as a one-point window, connecting children in need of various NGO's working for child-related issues. CHILDLINE works towards ensuring that all children in need of care and protection are aware of and have access to services, that are child-friendly, available when they want it and encourage them to participate in decisions that affect them.

The country's first toll-free tele-helpline for street children has grown into a national child protection service that operates in over 450 locations in India.

Source :http://www.childlineindia.org.in/

1098 Tele Helpline Model